Yes, after your package arrived you have a 14 day time frame. You can simply send us an email an notify us about your return. We will send you a prepaid shipping label which you can use to send the item to our return address.
All products are insured during the shipping process. Any unwanted issues in material will be fully refunded or reshipped to you for no additional extra costs.
All electric operated items have a 3 year warranty service included. In case your product stops working, please message us the problem via email. We will send you the necessary replacement pieces to make your product work again. There won't be any surcharges for you in case a lamp should have any problems within the first 3 years.
I love my BeautyArc Lamp. I love the contemporary style of the BeautyArc Lamp And also I like their Customer Service. My puppy chewed up the remote control for the lamp and they are replacing it free of charge
Love this product. It is beautiful and simple.